Terms and Conditions
Effective Date: July 1, 2025
Website: heliorahotel.com
Contact: [email protected]
Welcome to Heliora Hotel. By accessing or using heliorahotel.com (the “Site”), you agree to these Terms & Conditions (“Terms”). Please read carefully. If you do not agree, please discontinue use immediately.
1. Eligibility & Acceptable Use
You must be at least 18 years old, or the age of majority in your location (whichever is higher).
If you access gaming services, you must meet the legal gambling age for that jurisdiction.
You agree to use the Site lawfully and respectfully, without interfering with other users’ rights.
You are responsible for following all applicable local, national, and international laws.
2. Intellectual Property
All materials on the Site—including text, images, graphics, videos, logos, software, and trademarks—are owned by Heliora Hotel or its licensors and are protected by intellectual property laws. Content may not be copied, distributed, modified, or republished without written permission.
3. User Accounts
Some features may require creating an account. You are responsible for keeping your credentials secure and for all activity under your account. We may suspend or terminate accounts that violate these Terms or appear fraudulent or abusive.
4. Prohibited Conduct
You agree not to:
Break any law, regulation, or third-party rights
Upload or distribute viruses, malware, or harmful code
Hack, disrupt, or overload the Site or its systems
Reverse‑engineer, decompile, or tamper with Site software
Provide false information or impersonate another person
Harass, threaten, defame, or abuse others
5. Reservations, Payments & Cancellations
Reservations are subject to availability and confirmation.
Payment requirements, rates, and cancellation terms will be shown during booking.
By booking, you authorize Heliora Hotel or its payment partners to process your payment.
Non‑compliance with payment terms may lead to cancellation.
6. Third‑Party Links & Services
Our Site may contain links to third‑party websites or services. We do not control or endorse them and are not responsible for their content or policies. Use of these services is at your own risk.
7. Disclaimers
The Site and its content are provided “as is” and “as available.” We make no guarantees about accuracy, completeness, uninterrupted service, or suitability for any purpose.
8. Limitation of Liability
To the extent permitted by law, Heliora Hotel and its affiliates are not liable for indirect, incidental, or consequential damages, including lost profits, data, or goodwill, resulting from use or inability to use the Site.
9. Indemnification
You agree to indemnify and hold harmless Heliora Hotel, its affiliates, and staff from any claims, losses, damages, or expenses (including legal fees) related to your breach of these Terms or misuse of the Site.
10. Privacy
Your use of the Site is also governed by our Privacy Policy, which explains how we collect and use personal data.
11. Amendments
We may update these Terms at any time. The revised Terms will be posted with a new effective date. Continued use after updates means you accept the changes.
12. Termination of Access
We reserve the right to restrict, suspend, or terminate access to the Site at our discretion, including for violations of these Terms.
13. Governing Law & Dispute Resolution
These Terms are governed by the laws of the jurisdiction where Heliora Hotel operates (e.g., the Republic of the Philippines). Disputes will be handled exclusively by the courts in that jurisdiction, unless otherwise required by law.
14. Severability
If any part of these Terms is found invalid, the remaining provisions will still apply.
15. Entire Agreement
These Terms represent the entire agreement between you and Heliora Hotel regarding use of the Site and replace any previous agreements.
16. Contact Us
If you have questions about these Terms, please email [email protected].